Privacy Policy

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At Fresh Vibes Entertainment, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or engage with our services. By using our website or providing us with your personal information, you consent to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information such as your name, email address, telephone number, and other relevant details when you interact with us, purchase tickets, or subscribe to our newsletter. This information is collected directly from you and is necessary for us to provide our services effectively.

2. Use of Information

We use the information we collect for the following purposes:

- Provide and Improve our Services: We use your personal information to deliver our services to you, such as processing ticket purchases and registrations. We may also use your information to improve our services and enhance your overall experience.

- Communication: We may use your personal information to communicate with you, including sending updates, promotions, and newsletters. You have the option to opt-out of receiving marketing communications at any time.

- Customer Support: We may use your personal information to respond to your inquiries and provide customer support.

- Website Analytics: We may analyze website usage and trends to understand how our website is being used and to make improvements.

- Legal Compliance: We may process your personal information to comply with legal obligations, such as fulfilling GDPR requirements.

3. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. After this period, we will securely delete or anonymize your data.

4. Data Sharing

We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business, and providing services to you. These service providers are obligated to keep your information confidential and are prohibited from using your personal data for any other purpose.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. Cookies are small text files that are stored on your device when you visit our website. They help us remember your preferences and provide a personalized experience. You can manage your preferences for cookies through your browser settings.

6. Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, misuse, or alteration. However, please be aware that no data transmission over the internet or electronic storage system can be guaranteed as 100% secure.

7. Your rights

You have the right to access, update, correct, and delete your personal information. If you would like to exercise any of these rights or have any privacy-related inquiries, please contact us using the information provided below.

8. GDPR Compliance

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This means that we ensure your personal information is collected and processed lawfully, transparently, and for legitimate purposes. We also respect your rights as a data subject and take appropriate measures to protect your data.

9. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of these third parties before providing any personal information.

10. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting.

If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at:

Fresh Vibes Entertainment

Email: info@freshvibesentertainment.com

Effective Date: 1st July 2024